camilo.alcazar@medised.edu.co
Humanization In Health Services
FeaturedTo promote a change in the mindset and behaviour of health care workers to strengthen their ability to relate to internal and external clients, promoting authentic, empathetic human interaction focused on people’s real needs. This program not only provides conceptual tools but also seeks to transform the way care is conceived and delivered in the health sector, placing humanization at the centre of every encounter.
Free
Emotional Training For Maintaining The Mental Health And Productiveness Of Healthcare Workers
FeaturedTrain each healthcare professional in recognizing and managing feelings and emotions to achieve adequate mental health state, since emotional health directly influences a professional’s ability to make decisions, be compassionate, and provide comprehensive care.
Free
Emotional First Aid
FeaturedRecognize emotional needs in critical situations by providing immediate support to help manage emotions and develop in participants the sensitivity, skills, and disposition necessary to respond in a timely, empathetic and effective manner to the emotional needs of people in those critical situations.
Free
Strategic Leadership In Healthcare For High-Performance Teams And Organizational Growth
FeaturedStrengthen strategic leadership capabilities in management and senior leadership teams, promoting an organizational culture focused on internal and external customer as a pillar for sustainability and growth in the health sector. The course promotes the development of leaders capable of mobilising high- performing teams, integrating emotional intelligence, assertive communication, and effective collaboration as key competencies to improve the patient experience. The focus on improving the users experience represents a competitive advantage, generating tangible benefits for the organization in terms of operational efficiency, reputation, loyalty and perceived value.
Free
