Requirements
- Business Offer: 36 hours of asynchronous virtual training (at your own pace) and 4 hours of live virtual sessions (in real time with the instructor).
- Individual Offer: 40 hours of asynchronous virtual training (100% at your own pace, with no live sessions).
Course Description
Strengthen the strategic leadership capabilities of managerial and senior executive teams, fostering an organizational culture focused on both internal and external clients as a pillar for sustainability and growth in the health sector and other industries. The course promotes the development of leaders capable of mobilizing high-performance teams, integrating emotional intelligence, assertive communication, and effective collaboration as key competencies to improve the patient and user experience. The focus on enhancing the user experience represents a competitive advantage, generating tangible benefits for the organization in terms of operational efficiency, reputation, loyalty, and perceived value.
What you will learn
- Participants will be able to design effective strategic plans to improve healthcare and organizational growth.
- Participants will be able to work as a team to achieve common goals and enhance service delivery.
- Participants will be able to make informed and strategic decisions to drive growth and innovation within the organization.
- Participants will be able to lead and manage high-performance teams to achieve objectives and goals.
- Participants will be able to identify opportunities to innovate and foster organizational growth.
MODALITIES & OFFERS
Task offer, modality service clarifications:
The Medised Care course offerings and modalities are:
- Business Offer: Available only in virtual mode. The course has a total duration of 40 hours, which includes 36 hours of autonomous work and 4 hours of synchronous virtual meetings, each lasting 60 minutes and conducted with the support of a tutor or speaker. The platform is accessible 24/7. The start and end dates, as well as the schedule for the synchronous meetings, are coordinated with the company’s process leader. All relevant dates will be communicated to participants via email.
- Individual Offer (Coming Soon): available only in virtual mode with 24/7 access to the platform, with defined start and end dates. Dates will be notified via email. Participants must complete at least 70% progress on the platform to become certified. Upon completion of the training, they will be able to automatically download their certificate, a maximum of 3 days after completion.
Curriculum
- 7 Sections
- 31 Lessons
- 40 Hours
- Module No 0: General Course Information1
- Module 1: Strategic Leadership with Impact in Healthcare5
- Module 2: Emotional Intelligence Applied to Leadership5
- 3.1Lesson No. 2.1: Self-Awareness, Emotional Regulation, and Strategic Empathy
- 3.2Lesson No. 2.2: The Impact of Emotional Intelligence on Decision-Making and Crisis
- 3.3Lesson No. 2.3: Practical Tools to Build Trust-Based Relationships and Positive Influence
- 3.4Lesson No. 2.4: Bipolar Disorder
- 3.5Lesson No. 2.5: The Leader’s Emotional Journal
- Module 3: High-Performance Teams with a Human-Centered Approach5
- 4.1Lesson No. 3.1: Designing Resilient, Cohesive, and Purpose-Driven Teams
- 4.2Lesson No. 3.2: Keys to Fostering Belonging, Autonomy, and Collaboration
- 4.3Lesson No. 3.3: The Patient Experience and Its Direct Link to Team Well-Being
- 4.4Lesson No. 3.4: Collaborative Performance Indicators
- 4.5Lesson No. 3.5: Team Leadership Role-Playing
- Module 4: Assertive Communication and Strategic Negotiation5
- 5.1Lesson No. 4.1: Difficult Conversations, Active Listening, and Expectation Alignment
- 5.2Lesson No. 4.2: Aligning Expectations with Teams and Patients
- 5.3Lesson No. 4.3: Collaborative Negotiation Techniques and Influencing Without Authority
- 5.4Lesson No. 4.4: Influence Without Formal Authority
- 5.5Lesson No. 4.5: Case Studies in Clinical and Administrative Settings
- Module 5: User-Centered Innovation and Continuous Improvement6
- 6.1Lesson No. 5.1: A Culture of Innovation Centered on the Patient
- 6.2Lesson No. 5.2: Design Thinking
- 6.3Lesson No. 5.3: Tools for Co-Creation and Problem Solving
- 6.4Lesson No. 5.4: Influence Without Formal Authority
- 6.5Lesson No. 5.5: Complex Problem Solving
- 6.6Lesson No. 5.6: Leading Change in an Agile and Sustainable Way
- Module 6: Smart Delegation and Future Vision4






