Curriculum
- 7 Sections
- 31 Lessons
- 40 Hours
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- Module No 0: General Course Information1
- Module 1: Strategic Leadership with Impact in Healthcare5
- Module 2: Emotional Intelligence Applied to Leadership5
- 3.1Lesson No. 2.1: Self-Awareness, Emotional Regulation, and Strategic Empathy
- 3.2Lesson No. 2.2: The Impact of Emotional Intelligence on Decision-Making and Crisis
- 3.3Lesson No. 2.3: Practical Tools to Build Trust-Based Relationships and Positive Influence
- 3.4Lesson No. 2.4: Bipolar Disorder
- 3.5Lesson No. 2.5: The Leader’s Emotional Journal
- Module 3: High-Performance Teams with a Human-Centered Approach5
- 4.1Lesson No. 3.1: Designing Resilient, Cohesive, and Purpose-Driven Teams
- 4.2Lesson No. 3.2: Keys to Fostering Belonging, Autonomy, and Collaboration
- 4.3Lesson No. 3.3: The Patient Experience and Its Direct Link to Team Well-Being
- 4.4Lesson No. 3.4: Collaborative Performance Indicators
- 4.5Lesson No. 3.5: Team Leadership Role-Playing
- Module 4: Assertive Communication and Strategic Negotiation5
- 5.1Lesson No. 4.1: Difficult Conversations, Active Listening, and Expectation Alignment
- 5.2Lesson No. 4.2: Aligning Expectations with Teams and Patients
- 5.3Lesson No. 4.3: Collaborative Negotiation Techniques and Influencing Without Authority
- 5.4Lesson No. 4.4: Influence Without Formal Authority
- 5.5Lesson No. 4.5: Case Studies in Clinical and Administrative Settings
- Module 5: User-Centered Innovation and Continuous Improvement6
- 6.1Lesson No. 5.1: A Culture of Innovation Centered on the Patient
- 6.2Lesson No. 5.2: Design Thinking
- 6.3Lesson No. 5.3: Tools for Co-Creation and Problem Solving
- 6.4Lesson No. 5.4: Influence Without Formal Authority
- 6.5Lesson No. 5.5: Complex Problem Solving
- 6.6Lesson No. 5.6: Leading Change in an Agile and Sustainable Way
- Module 6: Smart Delegation and Future Vision4
Lesson No. 1.1: Course Introduction
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